ICT Support Services for Schools

Purpose: Important Information

Audience: Headteacher, ICT Coordinator and School Secretary

Thank you for your business with the ICT Service during 2005/6. We hope that the quality and range of services have been to your satisfaction and that you will continue to offer us the opportunity to work with you in 2006/7. All schools were sent a copy of the ICT Support Services for School brochure for your Service Level Agreement 2006 - 07 in November, together with a sign-up form. These documents are also available on the Education Portal by using the link below:

Service Level Agreement

We would be grateful if you would complete the sign-up form and return to us by 31st January 2006 to allow us time to make appropriate staffing arrangements for the new financial year. For assistance in choosing the right support package for your school please contact us for advice. Telephone the Customer Service Team on 01480 376655 or email: ict.service@cambridgeshire.gov.uk

Thank you to those schools who have already returned forms.

On-Line Customer Survey

Purpose: For Information

Audience: All School Staff

As part of our monitoring and evaluation process we now have an On-line Customer Survey available to schools, which will enable our customers to indicate the level of their satisfaction or to express their concerns with the support or service they receive.

The Survey will take no more than 5 minutes to complete and will provide us with valuable feedback, which is vital to maintain the quality of the work we undertake.

Our Helpline logging system will automatically generate an email to you when a job is complete, which will include a link to the On-line Customer Survey. Alternatively, it can be found on the Education ICT Service homepage www.ict.ccceducation.net

Strategic Leadership of ICT programme

Purpose: For Information

Audience: Headteacher

Designed by school leaders, the SLICT programme gives headteachers the tools to draw up a strategy which places technology at the centre of learning and teaching. The programme combines analysis of key issues and school visits with thinking and peer discussion.

More details at: http://www.ncsl.org.uk/leadership_development/strategic_programmes/ldev-strategic-slict-index.cfm

Last chance to save money on InfoMapper

Purpose: For Information

Audience: Headteacher & ICT Coordinator

A reminder that InfoMapper is available to any Cambridgeshire school at a heavily discounted price of £80 p.a. (primary/special - normal price £200) or £240 p.a. (secondary - normal price £600). E-learning credits can be used. The offer is only available this term.

Visit www.infomapper.com to order or to view online demonstrations.

Follow links to Purchasing InfoMapper or What is InfoMapper?

ICT Conference for School Leaders - 21st June 2006

Purpose: Date for your Diary

Audience: Headteacher

The ICT Service summer conference will take place on 21st June 2006 at Robinson College, Cambridge.

Please put the date in your diary and watch out for further details.

Consultation on E2BN's Strategy for 2006-09

Purpose: Request for Information

Audience: Headteacher

Win a digital video camera!

E2BN (the East of England Broadband Network) seek your views on the consortium's priorities for development over the next three years or so. We hope that staff from a wide range of schools, local authorities and other organisations across the region will contribute their views. The survey will take only ten minutes of your time and, if you wish to provide your contact details, you will be entered into a prize draw to win a fantastic digital video camera.

Follow the links from E2BN's home page: http://web.e2bn.net. The deadline is the end of December.

Celebrating Success

Purpose: For information

Audience: All School Staff

The Education ICT Service prides itself on providing best value ICT solutions for schools in Cambridgeshire. As we approach the end of 2005 I would encourage you to browse through our past achievements around the county, and with us celebrate the end of another successful term of the ICT Service accomplishments in partnership with schools!