Education ICT Service logo
30 September 2005

About Technical Support

Please find attached a letter from Hazel Coulter, Head of the Education ICT Service, about the some of the factors schools should take in to account when considering their technical support arrangements.


Final Conversion Seminars

Purpose:    For Information
Audience:  All School Staff
 
We are holding two more Final Conversion Seminars for anyone who wants a refresher on the Final Conversion process.
 
The first is on 4th October 2005 at Oliver Cromwell Hotel, March and the second is on 6th October 2005 at CPDC, Cambridge. Anyone interested should book through ict.courses@cambridgeshire.gov.uk


SIMS Secondary user Groups
 
Purpose:    For Information
Audience:  All SIMS Schools

Secondary User Groups will be held on 17th October in March Library and 21st October at CPDC, 9.30 - 12.30. Letters will be going out next week, but further details can be found on the portal by searching for SIMS.


Internet Filtering in schools

Purpose:    For Information
Audience:  Headteacher & ICT Coordinator

 
Later this term, the filtering service which controls the internet feed to schools will change. E2BN will replace the current RM Safetynet system with a managed service called Dan's Guardian. It has already been tested in schools in our region. The change is an unavoidable consequence of new contract arrangements for the regional broadband network.

 

There will be continue to be a standard filtering regime which schools will receive automatically.

 

Alternatively, schools will be able to choose from four different levels of age-appropriate filtering:

 

·          primary - for younger pupils

·          middle - this intermediate level will be the default service provided to schools

·          secondary - for older pupils

·          adult - filtered, but suitable for staff and sixth formers

 

Choosing anything other than the middle level will require some changes to the browser settings on all online computers. For most schools with fileservers on their network, this process can be done centrally. In schools where a fileserver is not used, each computer will need to be visited individually. We will provide schools with a clear briefing so that their technical staff or support providers can make any necessary changes.

 

In addition, schools may purchase their own Appliansys cache server and manage the filtering regime themselves. The ICT Service can procure these servers for schools on favourable terms. Besides managing the filtering system, they can help schools to make the most of their broadband connection by speeding up access to regularly used online resources.

 


Help Lines Newsletter Issue 4October 2005
 
Purpose:    For Information
Audience:  All School Staff
 
All schools have been sent a copy of the October edition of Education ICT Service Help Lines newsletter.  Please find a link below for information, should you have any queries please contact the Helpline on 01480 376650
 
 

Sign up now for STARZ Net-Detectives Road Safety Activity - Dark Nights Coming! 2nd November

To coincide with the changing of the clocks, we will be working with the county's road safety team to run this online, real-time Net-Detectives activity on the morning of Wednesday 2nd November. It is aimed at the 9-11 age range.

If you don't know about Net-Detectives, check out the information at

http://c99.e2bn.net/e2bn/leas/c99/accounts/starz/web/starzservice/activities/netdetectives.htm

To register an interest and get more information about the activity (doesn't commit you to doing it), please email projects.starz@webmail.digitalbrain.com giving school name, contact name and your email address.

This activity is free to Starz subscribers. Other schools may participate but there will be a charge of £50.


More ICT News on the Portal...

Do you regularly check the ICT News page on the Portal? It features all the latest ICT-related news of importance to Cambridgeshire's schools.
To take a look, simply search for "ict news" from the portal front page, or select 'ICT News' on the ICT Service home page (www.ict.ccceducation.net).