Remote Access Services
For your information there are two Netilla services operated by the County Council:
Corporate Netilla is used by County Council staff accessing County Council IT systems via the public internet. Access to the system is granted by authentication using a key fob in conjunction with normal County Council network login details.NHS Netilla is used by NHS staff to grant access to County Council systems from a PC on the NHS network via the secure link between the networks. No key fob is required for this service.
As soon as each service becomes available we will advise the Out of Hours Helpdesk (01223 717333) so that they can answer any queries you may have.
Should you have any queries regarding the availability of services, please contact the Business Support Helpdesk on 01223 717333.
Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page
Essential planned maintenance and security related work will be carried out affecting a large number of servers. This will interrupt various network services which will be intermittently unavailable between 8:00 am and 1:00 pm. This will include:
Services that will be unaffected by this work include:
Remote Access ServiceFor your information there are two Netilla services operated by the County Council:Corporate Netilla is used by County Council staff accessing County Council IT systems via the public internet. Access to the system is granted by authentication using a key fob in conjunction with normal County Council network login details.NHS Netilla is used by NHS staff to grant access to County Council systems from a PC on the NHS network via the secure link between the networks. No key fob is required for this serviceAs soon as each service is available, we will advise the Out of Hours Helpdesk (01223 717333) so that they can answer any queries you may have.Should you have any queries regarding the availability of services, please contact the Business Support Helpdesk on 01223 717333.Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page
The Helpline is now available from 8.00 a.m. to 5.00 p.m. Monday to Thursday and 8.00 a.m. to 4.30 p.m. on Fridays.
Please be aware that during the Half Term holiday we will be having a new telephone system installed. We are not anticipating any major disruption to our service. Should you encounter any difficulties reaching us by telephone, please e-mail your queries to ict.helpline@cambridgeshire.gov.uk alternatively log them directly into Ambercat.
We do also use school holidays for Inset, should the Helpline be unavailable please do leave a message on our voicemail and we will respond as soon as possible.
There are two free places available for every school, including lunch. We would strongly recommend all schools attend one of these conferences, which are our opportunity to inform you on a range of topics that will affect all schools, Subjects covered will include On-line Reporting to Parents, Schools Workforce Census, RAISEonline, FFTlive and Managing Identified Groups.Full details of the programme can be found on the Fliers recently sent out to all schools and on the Portal.
Import Last Year’s EYFSP Results into Assessment ManagerPrimary Schools, don’t forget to transfer your EYFSP results for last year’s Reception Pupils from eyeProfile into SIMS .net. This is quite a straight forward process, inside eyeProfile Create a Results file for your MIS.
This creates a CTF file that can be imported into SIMS .net . Import the FSP Summary Wizard into SIMS .net in the same way as the KS1 and KS2 Wizards were imported, then import the results CTF in the usual way.
Early Years Foundation Stage Profile (EYFSP) - Autumn A ReturnThe ONEVision Team will be collecting EYFSP for this year’s Reception pupils again this year, due week commencing 2nd November 2009. Pupil details should be imported into eyeProfile using a CTF generated in SIMS .net with Basic Details and Address information. The current version of eyeProfile can be downloaded from the Portal - Search for TOPP and click onthe TOPP Primary from the Primary Quick Links.
A plea to schools to ensure all users log out of applications in the correct way. Many people do not appear to be aware that closing out of programs using the X does not close the programmes down correctly.
This can cause many problems for other users and yourself the next time you try to access applications such as Central Hosting, FMS, Internet explorer. Please make sureALL USERS KNOW TO LOG OUT OF CENTRAL HOSTING BY CLICKING START LOG OFF(having closed out of all applications correctly first).
Users who close out of FMS6 using the X at the top right hand corner are not closing the program correctly, the next user may not be able to access areas within FMS6 that are locked out as still in use by the first user. Always close out of FMS using Focus Exit.
There have been changes to the Alternative destination codes required when uploading CTF files to S2S.
For students that have moved overseas the MMMMMMM alternative destination should be used instead of the XXXXXXX which should be reserved for Lost Pupils.
It is recommended that schools edit the descriptions of these alternative destinations to reflect these changes. In SIMS .net use route Tools Setups CTF. On the Alternative Destination Panel edit open Destination XXXXXXX and edit the description to read Lost Pupils. Repeat for Destination MMMMMMM and edit the description to Overseas or Independent Schools.
This coming Service Break will interrupt the following services:
For your information there are two Netilla services operated by the County Council:Corporate Netilla is used by County Council staff accessing County Council IT systems via the public internet. Access to the system is granted by authentication using a key fob in conjunction with normal County Council network login detailsNHS Netilla is used by NHS staff to grant access to County Council systems from a PC on the NHS network via the secure link between the networks. No key fob is required for this service.
Should you have any queries regarding the availability of services, please contact the Business Support Helpdesk on 01223 717333.Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page
