Headteachers ICT Conference

This is a one-day conference and exhibition for Headteachers focusing on

‘Next Generation Education’
Wednesday 5th May 2010
Venue: Robinson Executive Conference Centre, Wyboston

Full Programme | Booking Form |

 

Shire Hall Data Centre

At 9pm on Saturday 6th March 2010, Education ICT Service on-call staff noticed heat fluctuations on the Central Hosting servers in the County Council's data centre in Shire Hall. This appears to have been caused by the failure of the air conditioning system. We reported this for immediate action and an engineer was despatched to rectify the situation. However, at 9.30 p.m. all power was lost to the Data Centre, resulting in all the school and County systems shutting down. County staff worked through the night to restore power and air conditioning and our own staff then worked through Sunday morning to bring Centrally Hosted Services back online. All services were restored by midday.

We hope that the timing of this incident and the prompt action by our staff minimised the disruption caused. Nevertheless, we do apologise to those who were inconvenienced and we appreciate that it is little consolation to know that the breakdown in service was completely beyond our control. The County Council does have plans to upgrade the environmental controls in the Data Centre which should mean that this unusual event is even less likely to occur in future.