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Welcome
About us...........
Cambridegshire Education ICT Service is your local support
organisation for everything to do with technology in schools.
Now that ICT is 'business critical' for learning, teaching and
management in schools, you need to be able to draw on the
support of professional teams who fully understand the world
in which you work.
Our team has extensive experience of working in education and
we understand the diverse demands facing school leaders and
practitioners.
We have excellent relationships with policymakers, educators,
business partners and the technology industry and we join forces
with them to identify good practice. We understand the big picture
while appreciating the day-to-day realities of school life.
Working to help raise standards in management, teaching and learning......
Our services are provided via
Service Level Agreements (SLAs)
or chargeable on an 'ad-hoc' basis
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 ICT Helpline:
First point of contact for schools provding support for SIMS systems
and technical issues. We take pride in the quality of service and
operate to published response times. We take ownership of any
problems that need to be escalated to 3rd party services.
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Technical Services:
A range of servies available to support admininstration and curriculum
PCs, regular maintenance visits from experienced ICT Technicians,
server support, remote access all through a Service Level Agreement
(SLA) or on an ad-hoc basis.
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ICT Curriculum:
We can help you plan and deliver all the aspects of ICT that a modern
curriculum requires. From schemes of work and advice on resources to
staff training and evaluation, our experiences and highly respected ICT
Advisers will support you.
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E-Learning:
We have a track record of innovative approaches to learning platforms,
from communication and collaboration tools to online actvities for
schools. We are well equipped to help schools implement a strategy for e-learning.
Take a look at our learning platform for Primary schools and Nursery schools -
Follow this link:
Starz & Little Starz
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Management Information Systems (MIS):
Effective use of information is an essential aspect of school management and
improvement. Our staff give guidance and help on the national
'Information Management Strategy & Data Services Programme' along with
advice on the systems and services needed to help your school move forward
with information sharing and management.
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Procurement Services:
We can provide no obligation quotations, specifications and advice from
a single PC to a major network! We have put together a range of tried and
tested solutions only available to Education Establishments. Our sales team use
ESPO purchasing agreements to ensure best value, therefore, when buying from
us you do not have to get 3 separate quotes, which in turn saves you time and
effort. Schools benefit from full warranty and service agreements. Purchases
are made through EU tendered contracts and are compliant with Cambridgeshire
County Council standing orders.
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| Concerns and Complaints |
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We strive to provide you with high quality services at all times and we depend on your
feedback to ensure we maintain our standards. You can give feedback by completing
an online customer survey by following the quick link in the top right hand corner.
If something should go wrong or cause you concern, we would urge you to raise this by contacting our Customer Service Team via:
Main Office Tel: 01480 376655 Email: ict.service@cambridgeshire.gov.uk
We will fully investigate any issues thoroughly and fairly following a set of prcoedures available HERE.
Our terms & conditions can be found via the link at the bottom this page.
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Quick Links
Enquiries